We do apologize that sometimes the exchange is not so rapid with higher volumes of occupancy and that the smoke continues to be an issue for many of our guests. We have the latest air-filtration systems installed throughout the casino to ensure a continuous fresh-air exchange. While we try to make the entire casino accommodating to all our guests, we are consistently working to improve the air quality of the entire gaming area. Thank you for posting a review! Northern Quest Resort & Casino does allow smoking on the majority of the gaming floor, but does have a separate closed in non-smoking section. We hope you will visit us again soon and that your next experience with us is fully enjoyable. Thank you again for telling us about your experience. We do hope you will give us another try, as we are proud of the changes we have made and are sure you will enjoy your meal with us. With over a 100 items nightly, we typically have something for everyone to enjoy. We have recently remodeled and enhanced the menu of our River’s Edge Buffet, and regret you did not enjoy your meal with us. As a Four Diamond resort and casino, providing superior service is our highest priority and we greatly appreciate the opportunity to correct our service error.

We also regret that you did not find our staff to be friendly or helpful during your visit.

While our gaming is regulated by a compact with the State of Washington, we apologize that you did not enjoy your gaming experience with us. Thank you for posting a review! We always appreciate hearing from our guest’s, as your feedback is truly the best tool we have for improvement.

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